These Terms of Service govern the use of the website, web application, and related services provided by Niclas Pilz IT Dienstleistungen under the QR Vello brand.
Unless expressly agreed otherwise, QR Vello is directed at businesses within the meaning of § 14 BGB (German Civil Code), freelancers, self-employed individuals, agencies, and organizations. Deviating terms of the user apply only if we have expressly agreed to them in text form.
QR Vello is a Software-as-a-Service platform for creating, managing, and analyzing dynamic QR codes. Depending on the booked plan, the scope of services includes in particular: generation of static and dynamic QR codes, individual styling (colors, logos, frames), real-time scan analytics, management in workspaces, CSV-based bulk generation, REST API access, webhook notifications, and optional custom-domain routing for short links. The specific feature set follows from the current product description, the booked plan, and individual agreements. Without a separate written commitment, we do not owe a specific economic outcome, uninterrupted availability, or individual consulting.
QR Vello generates digital QR code assets in PNG, SVG, and PDF formats. The physical production, printing, distribution, and placement of QR codes on materials of any kind are solely the user's responsibility. You are responsible for performing a scan test on the target materials before printing and for verifying the content of the linked target pages. We assume no responsibility for print errors, poor scannability due to material choice or size, or the content of linked target pages.
Access credentials must be kept confidential and protected from unauthorized access. You are responsible for appropriately assigning user permissions within your company, promptly revoking access from former users, and reporting unauthorized use without delay. We may employ measures to secure accounts, in particular multi-factor authentication, session checks, and access restrictions.
You are responsible for ensuring that data you enter, upload, or generate via the API may be lawfully processed, is free of third-party rights, and is accurate, complete, and up to date. In particular, you ensure that the target URLs stored in QR codes refer to lawful, non-misleading, and non-harmful content. Linking to unlawful, youth-endangering, or phishing/malware content is prohibited and may result in immediate suspension.
When you integrate our REST API into your own systems, receive webhooks on your own endpoints, or use custom domains for short links, this happens at your initiative. You remain responsible for the security of API tokens, the correct configuration of recipient endpoints, and compliance with the documented rate limits. We may process the transmitted data to the extent necessary for the provision, synchronization, error analysis, security, and traceability of the service.
We assume no responsibility for the services, availability, or decisions of external systems you connect toQR Vello. If you use payment providers (e.g. Stripe) to handle your QR Vello subscription, their terms additionally apply.
We continuously develop QR Vello. Features may be added, changed, or discontinued where reasonable taking your legitimate interests into account. Maintenance windows, security measures, performance protection mechanisms, and changes due to statutory or regulatory requirements are reserved. A specific availability or SLA exists only where expressly agreed.
All rights in the software, trademarks, source code, interfaces, documentation, and other content we provide remain with us or our licensors. For the term of the contract, you receive a simple, non-transferable right to use the service to the agreed extent. Rights in your own data, documents, and content remain with you or the respective rights holders.
The term follows from the respective agreement. We may suspend access in the event of a material breach of these Terms, where security interests require it, or where there is a reasonable suspicion of misuse. After the end of the contract or account deletion, access to product features may be restricted or terminated; statutory retention obligations and legitimate evidentiary interests remain unaffected.
The processing of personal data is governed by our Privacy Policy. Where we process data on behalf of business customers, additional data processing agreements may apply. You ensure that you are authorized vis-à-vis the data subjects to collect, use, and transmit the data.
We are liable without limitation in cases of intent, gross negligence, for injury to life, body, or health, under the German Product Liability Act, and within the scope of a guarantee expressly assumed by us.
In the case of slightly negligent breach of material contractual obligations, our liability is limited to the foreseeable damage typical of the contract. Material contractual obligations are obligations the fulfillment of which makes the proper performance of the contract possible in the first place and on whose compliance you may regularly rely.
Otherwise, liability for slight negligence is excluded. The foregoing liability limitations also apply for the benefit of our legal representatives, employees, and vicarious agents.
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. To the extent permitted by law, the exclusive place of jurisdiction is our registered office if you are a merchant, a legal entity under public law, or a special fund under public law. Mandatory statutory provisions remain unaffected.
Last updated: 30. March 2026